Quality management in a lean health care environment / Daniel Collins and Melissa Mannon.

Quality in a lean health care setting has one ultimate goal--to improve care delivery and value for the patient. The purpose of this book is to provide a blueprint to hospitals, healthcare organizations, leaders, and patient-facing workers with tools, training, and ideas to address quality within th...

Full description

Saved in:
Bibliographic Details
Online Access: Full text (Emerson users only)
Main Authors: Collins, Daniel, 1962- (Author), Mannon, Melissa (Medical policy specialist) (Author)
Format: Electronic eBook
Language:English
Published: New York, NY : Business Expert Press, 2015.
Series:Health care management collection.
Subjects:
Local Note:ProQuest Ebook Central
Description
Summary:Quality in a lean health care setting has one ultimate goal--to improve care delivery and value for the patient. The purpose of this book is to provide a blueprint to hospitals, healthcare organizations, leaders, and patient-facing workers with tools, training, and ideas to address quality within their organization. Examples from health care and other industries are provided to illustrate lean methodology, and its application in quality. The reader will learn how other organizations can improve their quality, know what their roles are, and know what they do daily. By the end of the book, you will have learned actionable concepts and have the tools and resources to start improving quality.
Item Description:"Healthcare management collection"--Cover page
Physical Description:1 online resource (1 volume) : illustrations
Bibliography:Includes bibliographical references and index.
ISBN:9781606499795
1606499793
ISSN:2333-861X