Quality management in a lean health care environment / Daniel Collins and Melissa Mannon.
Quality in a lean health care setting has one ultimate goal--to improve care delivery and value for the patient. The purpose of this book is to provide a blueprint to hospitals, healthcare organizations, leaders, and patient-facing workers with tools, training, and ideas to address quality within th...
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| Online Access: |
Full text (Emerson users only) |
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| Main Authors: | , |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
New York, NY :
Business Expert Press,
2015.
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| Series: | Health care management collection.
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| Subjects: | |
| Local Note: | ProQuest Ebook Central |
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| 100 | 1 | |a Collins, Daniel, |d 1962- |e author. |1 https://id.oclc.org/worldcat/entity/E39PCjFDHQHhpDDdXc463rgVG3 | |
| 245 | 1 | 0 | |a Quality management in a lean health care environment / |c Daniel Collins and Melissa Mannon. |
| 264 | 1 | |a New York, NY : |b Business Expert Press, |c 2015. | |
| 300 | |a 1 online resource (1 volume) : |b illustrations | ||
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| 490 | 1 | |a Health care management collection, |x 2333-861X | |
| 500 | |a "Healthcare management collection"--Cover page | ||
| 504 | |a Includes bibliographical references and index. | ||
| 505 | 0 | |a 1. Foundation: quality at the Source Gemba -- 2. Pillars: coaching, improvement process, and data measurement -- 3. Roof: true north, sustainment culture -- 4. Conclusion -- Appendix 1. RCA standard work -- Appendix 2. Huddle board standard work -- Appendix 3. PICK chart standard work -- Notes -- References -- Index. | |
| 520 | 3 | |a Quality in a lean health care setting has one ultimate goal--to improve care delivery and value for the patient. The purpose of this book is to provide a blueprint to hospitals, healthcare organizations, leaders, and patient-facing workers with tools, training, and ideas to address quality within their organization. Examples from health care and other industries are provided to illustrate lean methodology, and its application in quality. The reader will learn how other organizations can improve their quality, know what their roles are, and know what they do daily. By the end of the book, you will have learned actionable concepts and have the tools and resources to start improving quality. | |
| 588 | 0 | |a Online resource; title from title page (Safari, viewed July 22, 2015). | |
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| 650 | 2 | |a Quality Control | |
| 650 | 2 | |a Quality Assurance, Health Care | |
| 650 | 2 | |a Leadership | |
| 650 | 7 | |a quality control. |2 aat | |
| 700 | 1 | |a Mannon, Melissa |c (Medical policy specialist), |e author. |1 https://id.oclc.org/worldcat/entity/E39PCjHbQ4RVjhcMpx8Ghcg3Qq | |
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